Alerts and notifications.

How to deliver Vericto alerts to your channels: Slack, Microsoft Teams, Webhook, and Email, with severity filters, frequencies, and test sends.

Overview

Vericto alerts notify you outside the dashboard when a rule blocks a query or when a relevant event happens in your databases. Each notice is delivered through a channel: an external destination such as Slack, Microsoft Teams, a generic HTTP webhook, or an email.

Channels are configured in Dashboard → Alerts. You can create several channels at once, each with its own severity filter and its own delivery frequency. For example, a real-time webhook for critical events and a daily summary email for the team.

This page is about external delivery channels. It should not be confused with the in-app notification center (the bell icon), which is only an event history. The channels described here send notices outside Vericto.

Who can manage them

Creating, editing, deleting, or testing channels requires the notifications.manage capability, held by the owner and admins. Members and viewers see the channel list in read-only mode: they can review the configuration and delivery status, but no write actions are offered.

Supported channels

Vericto supports four channel types. When you create one, you define the type, the severity filter, the frequency, an optional name, and the destination (webhook URL or recipient email):

Slack

Delivers notices to a Slack channel via an incoming webhook. Create the webhook in Slack (api.slack.com) and paste the URL in the format https://hooks.slack.com/services/.... It supports all frequencies, including realtime on the plans that enable it.

Microsoft Teams

Delivers notices to a Microsoft Teams channel via an incoming webhook. Configure the connector in Teams and paste the URL in the format https://.webhook.office.com/webhookb2/.... Like Slack, it supports all frequencies.

Webhook (generic HTTP)

Sends an HTTP request to an endpoint of your choice (for example https://api.yourapp.com/webhooks/vericto), useful for integrating with PagerDuty, a SIEM, or your own automation. The URL must be HTTPS. It supports all frequencies.

Email

Sends a report by email to the address you specify. Email is summary only: it uses digest cadences (daily, weekly, biweekly, or monthly) and does not support realtime. It also defines a report template:

  • summary: an executive summary with the totals and severities for the period.
  • detailed: a report with the event-by-event breakdown for the period.

Severity filter and frequency

Severity filter

Each channel has a multi-select severity filter. You pick one or more of the four severities and the channel only delivers events whose severity is in the set. At least one severity must remain selected. The levels are critical, high, medium, and low. Selecting all four is equivalent to "all severities".

Delivery frequency

The frequency controls how often Vericto groups events before sending them. In realtime, one message is sent per event; in the other cadences the events for the period are grouped into a single notice, which avoids flooding the channel. Email uses longer summary cadences:

Value What it means Channels
realtime One message per event, immediately. Slack, Teams, Webhook
5min Grouped summary every 5 minutes. Slack, Teams, Webhook
15min Grouped summary every 15 minutes. Default value. Slack, Teams, Webhook
1h Grouped summary every hour. Slack, Teams, Webhook
4h Grouped summary every 4 hours. Slack, Teams, Webhook
1d Daily summary. Slack, Teams, Webhook, Email
7d Weekly summary. Email
15d Biweekly summary. Email
30d Monthly summary. Email

Slack, Teams, and Webhook channels use the short cadences (realtime, 5min, 15min, 1h, 4h, 1d). Email uses summary cadences (1d, 7d, 15d, 30d), never realtime. You can change the frequency of an existing channel directly from its card.

Availability by plan

Alerts are a paid feature. There are two limits that depend on the workspace plan:

  • Alerts are not available on the Free plan. The section shows the "Builder required" notice with a link to upgrade the plan.
  • The realtime frequency is only available on the Team plan or higher. On Builder, only digest cadences appear (5min, 15min, 1h, 4h, 1d, and the email ones), without realtime.
Plan Alerts Available cadences
Free Not available. None. The upgrade-to-Builder CTA is shown.
Builder Available. Digest: 5min, 15min, 1h, 4h, 1d (plus 7d, 15d, 30d for email). No realtime.
Team Available. All, including realtime.
Enterprise Available. All, including realtime.

If you try to use a cadence your plan does not allow (for example realtime on Builder), the backend responds with a PLAN_UPGRADE_REQUIRED error and the app opens the plan upgrade modal. The frequency selector hides the options your plan does not enable.

Testing and delivery status

Actions per channel

Each channel is managed from its card in Dashboard → Alerts. With the notifications.manage capability you can:

  • Activate or deactivate the channel without deleting it.
  • Change the frequency inline from the card selector.
  • Send a test: Vericto delivers a test message to verify that the destination receives correctly. The channel must be active.
  • Delete the channel.

Delivery count and status

Each card shows the delivery count and the status of the last delivery, with three possible values:

Status What it means
delivered The last delivery was sent successfully to the destination.
failed The last delivery failed. Check that the URL or email is still valid.
pending The delivery is queued or in progress.

Frequently asked questions

What is the difference between these alerts and the bell icon?

The in-app bell icon is a notification center that only stores the event history for review in the dashboard. The channels on this page deliver notices outside Vericto, to Slack, Teams, a webhook, or an email.

Can I have several channels at once?

Yes. You can create as many channels as you need, each with its own type, severity filter, and frequency. For example, a realtime webhook for critical events and a weekly summary email for the team.

Why don't I see the realtime option?

The realtime frequency is only available on the Team plan or higher. On Builder, the selector shows only the digest cadences. If your plan is Free, alerts are not available and you will see the upgrade-to-Builder notice.

Can a viewer send a test or change the frequency?

No. Members and viewers see channels in read-only mode. The create, edit, change-frequency, send-test, and delete actions require the notifications.manage capability, held by the owner and admins.

Why don't notices arrive even though the channel is active?

Check the status of the last delivery on the card. If it is failed, verify that the webhook URL or recipient email is still valid and send a test. Remember that the severity filter only delivers events whose severity is in the selected set.